Shane Paladin

Shane Paladin is a global executive whose career spans leadership roles across startups, mid-sized firms, and Fortune 500 companies. He has worked throughout North America, Europe, and Asia, helping organizations manage transformation, navigate growth, and enhance operational effectiveness. His leadership style is rooted in clear strategy, strong execution, and a commitment to delivering value to customers and stakeholders. With over twenty years of experience, he has held multiple C-suite roles and served as an advisor to company boards and private equity partners. He has helped design and implement go-to-market strategies for a diverse range of businesses, focusing on long-term results and sustainable progress. His approach emphasizes teamwork, operational clarity, and a consistent focus on meeting customer needs. Currently, as Chief Customer and Revenue Officer (CRO) for Equinix, he leads Marketing, Sales, Customer Success, Channel, and Revenue Operations for a Fortune 500 company. In this position, He is responsible for aligning global teams with business objectives, driving growth, and maintaining high standards for both execution and customer experience. His leadership centers on bringing people together to achieve shared goals and support the company’s continued success. Previously, he served as Chief Executive Officer at a technology firm, where he led an extensive transformation to restore profitability and expand into new markets. He guided technology upgrades, introduced new product offerings, and managed strategic acquisitions to address capability gaps and broaden the company’s reach. His focus on operational improvements and customer satisfaction enabled further investment in innovation, setting a strong foundation for the future. Before his role as CEO, he served as President of Services at a major software company, where he oversaw international teams and generated substantial revenue. He led the shift from traditional consulting to digital and cloud-based services, integrated legacy business units, and launched new digital solutions to meet evolving client needs. His steady leadership allowed the organization to adapt and thrive during times of significant change. His experience also includes building high-growth startups, where he established new teams and supported robust revenue growth. He began his career as a founding executive at a consulting company, where he developed go-to-market strategies and forged key industry partnerships. Shane Paladin’s approach to leadership is rooted in his early service in the U.S. Army, where he learned the importance of mission focus, teamwork, and accountability. He holds a master’s degree from the University of Oxford and graduated magna cum laude from Saint Leo University.